Learn how to update your ActviConnect G
Whether you are troubleshooting and issue or want to take advantage of a new feature, updating your ActivConnect device is very easy to do. Promethean releases new features and bug fixes periodically throughout the year. We recommend checking for a new update at least once every quarter unless you are directed to do so by technical support staff. Watch the video below to learn how to perform a software update on your device. If you have any problems, please let us know by filing a support ticket.